Curbside trash and recycling collection is an essential service provided by the City of Broken Arrow for you, our customers. It is our mission to meet your expectations with minimal disruption each week on the day of your service.

Inclement weather situations require difficult decisions to be made about when we can safely and efficiently provide our curbside collection services. The safety of our employees, the potential risk of damage to personal property, and the potential risk of damage to city equipment are factors we must consider when extreme weather is in the forecast. When a decision is made that disrupts your normal service, we will alert you as soon as possible.

What are the weather conditions that could disrupt my service?
What do you mean by disrupt my service?
Will road conditions factor into a service disruption?
If conditions force a disruption in service, when will my trash and recycling carts be emptied and should I just leave them out for your crew?
If there is a disruption, will my recyclables continue going to the transfer facility or will they be taken to the landfill?
How will I know if my carts won’t be emptied on my day of service due to weather?
Is there a certain time that the city will make the decision to disrupt services?
If you suspend services, will my account still be charged?
What happens if bad weather forces a disruption during a week that is already impacted by a holiday?
Will your crews empty carts on Friday and Saturday?
What happens if the landfill closes and the City can’t offload customers’ trash?
What should I do if my one of my carts goes missing during inclement weather?