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What is LifeRide?

Cost Savings on Emergency Ambulance Services

LifeRide is an emergency medical services (EMS) program in Broken Arrow that provides valuable cost savings for eligible/enrolled citizens on emergency medical responses and transports when provided by the Broken Arrow Fire Department. The program is administered through a subscription service payable through City of Broken Arrow utility bills.

LifeRide savings only apply when EMS/Ambulance services and transportation are provided by the Broken Arrow Fire Department. Services provided by any other city’s ambulance service or private ambulance services are not covered. Patients with LifeRide in hospitals or other medical facilities that are told they will be transferred to another facility will not be covered under the LifeRide program, unless the Broken Arrow Fire Department transports the patient.

LifeRide costs only $5.45 monthly per household for those inside the City limits and $7.50 per month for those outside the City limits but within the Broken Arrow fence line. The monthly fee will show up as a line item on your utility bill.

The average emergency response and ambulance transport costs $1,500. Insurance may cover a portion of this charge, but subscribers to LifeRide will pay nothing after a claim is submitted to your health insurance provider.

Broken Arrow utility customers must elect to enroll in the LifeRide program when they establish new service. If you do not receive a City of Broken Arrow utility bill and would like to enroll, call 918-259-6595 or email Individuals and families may opt-in or opt-out by completing the appropriate form and submitting it to Utility Customer Service by August 31. Residents may also complete the form at the Utility Customer Service office located at 116 E. Dallas Street, Broken Arrow, OK 74012.

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