General Services

The responsibilities of the General Services Department include residential trash service, operation of the Park Grove Cemetery and maintenance of municipal buildings and property.

The department also oversees the maintenance of all city-owned vehicles, traffic and school zone lights, park lighting, and general electrical repair for municipal buildings. 

Action Center

The City of Broken Arrow's Action Center serves as a central contact point for citizens who wish to report a problem to the City. The Action Center takes the complaint, refers it to the appropriate department for action, and corresponds with the caller concerning any actions taken to resolve the problem or complaint

Report a Problem or Concern Online

Building Maintenance

This division is responsible for the repair, maintenance and light construction needs of all City facilities. It's also responsible for providing custodial services for most City facilities. With 63 various facilities, and more on the way, the Building Maintenance Division is kept very busy meeting the maintenance and service needs of all City Departments.

By using these skilled workers for repair and remodeling projects, the City will be able to meet the needs of a growing work load and staff by keeping facilities in good repair.


Park Grove Cemetery is located on Houston Street (81st) between Elm Place and Aspen. Services performed by the cemetery division workers include grave openings, maintenance of cemetery grounds, showing and selling of cemetery lots and location of gravesites.

View Cemetery Rates

Fleet Maintenance

Fleet Maintenance is responsible for maintaining and repairing the City's fleet of vehicles and construction equipment in such a way as to maximize their availability, serviceability and safety.

The City has a diversified fleet of approximately 1,200 units, including police cars, fire trucks, dump trucks, refuse trucks, tractors, trailers, mowers and a wide variety of construction-related equipment.

To keep those vehicles and equipment in safe and workable condition, a staff of 16 employees works at the Maintenance Center at 1700 W. Detroit. Included are a division chief, two lead mechanics, eight mechanics and two service mechanics. A day shift and an evening shift are utilized to keep down-time to a minimum. This is particularly critical when making repairs on snow plows and sanders, emergency vehicles (police and fire) and refuse trucks.

The division also maintains an inventory of vehicle parts and supplies, and utilizes a computerized management system to monitor and control the City's two fueling sites, schedule preventative maintenance work and repairs.


The Logistics Division is established in the General Services Department of the City of Broken Arrow and it consist of the following: one manager, one administrative assistant, three buyers and two warehousemen.

View Current Bid Opportunities

Purchasing Objectives
  • Purchase for the City of Broken Arrow in accordance with the City’s ordinances and in accordance with the Statutes of the State of Oklahoma. 
  • Procure the necessary quality and quantity of goods and/or services in an efficient, timely and cost-effective manner, while maintaining the controls necessary for a public institution, in accordance with accepted purchasing practices. 
  • Encourage the most open, competitive purchasing process practicable for the acquisition of goods and/or services with the objective of obtaining maximum possible value while maintaining fair and equitable treatment of vendors. 
  • Constantly strive for better knowledge of methods and commodities needed. 
  • Promote the professionalism of the activity of purchasing. 
Warehouses: We manage the two warehouses that contain 2,580 items with a value of $1,043,253.56 

Sealed Bids: To encourage uniform bidding and endeavor to obtain a full and open competition on all purchases and sales. We also purchase off State Contract, Requests for Proposals and Quotes. 
Auction: Transfer between departments, sell to agencies and individuals any surplus, obsolete or unused supplies, materials, and equipment owned by the city. 

Fuel: We maintain the two fuel sites the City has and that includes ordering fuel and, any maintenance work on them. We order and manage the outside Wex Fuel Cards.

Trash Services (Sanitation Division)

The Sanitation Division is responsible for providing refuse pickup services to more than 33,000 residential solid waste customers. Residents receive twice weekly refuse service, either Monday/Thursday or Tuesday/Friday.
Some interesting stats: Sanitation collects approximately 3,100 tons of refuse monthly. This varies throughout the year based on yard waste. The average Broken Arrow household generates about 203 pounds of solid waste per month.

Beginning December 1, 2016, Broken Arrow Sanitation crews will take solid waste collected to the Covanta Tulsa Renewable Energy Facility. Disposing waste with Covanta is environmentally friendly and is a responsible alternative to landfill disposal.  It will reduce the volume of waste to be disposed by 90 percent and generates valuable renewable energy, resulting in a net reduction of greenhouse gas emissions when compared to conventional landfill practices.

View Additional Service Info