View or Pay Your Utility Bill Here
Using Click 2 Gov is simple! All you will need to access your account are your account number, personal identification number (PIN) and an active e-mail address. You can obtain your PIN number from your most recent water bill statement, or by e-mailing us at utilities@brokenarrowok.gov. Please include your account number in your message request. For more detailed information on using the Click2Gov feature, click here (a PDF download).

Automatic Bill Payment Plan Available
The City of Broken Arrow invites you to sign up for the Automatic Bill Payment Plan, a special customer service that will save you time and money every month. By using the plan, you’ll save time by avoiding unnecessary check-writing; you’ll save money in postage and checks; and you won’t have to worry about your payment arriving on time.

Just complete the plan authorization (Click here for PDF document), attach a voided check, and include both the authorization and the check with your bill payment this month. The City will set you up on the Automatic Bill Payment Plan within 30 to 60 days after you return the authorization.

Once you’re on the plan, your monthly utility statement will reflect the amount due and the date the amount will be deducted from your checking account. The date will usually be 10 - 14 days after the City mails your utility statement to you.

Budget Billing Plan Available
The City now offers a budget billing for its customers. This service allows customers to pay their monthly utility bill on an average of the current month and the previous 12 months.

This payment schedule will reduce the variations in payments between high and low usage months.
A customer may apply for this service by completing an application available in the utility office, mailed on request, or online at www.brokenarrowok.gov. For more information, click here or  call 918-259-8409.

E-Notification Available
In our efforts to be "green," the City of Broken Arrow offers a program to utilize e-mail and notify customers their bill is available for viewing on the City of Broken Arrow’s Web site.

The E-Notification service increases our conservation efforts and is a cost savings for the City. By accessing the city’s Click2Gov utility Web site, your utility bill is available for viewing and you may make payment utilizing your debit/credit card or bank account. For more information, click here.

For billing information or to request water and sewer hookups, call 259-8409.

For City of Broken Arrow Utility Rates, please click here.

The City is required by the Federal Government to file an annual report of quality of drinking water provided to its customers. To view that report, click here.