Broken Arrow, OK - Official Website

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CPAT

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1. How do I register for CPAT Testing Process?: You will be contacted when you are scheduled to take your test. If you need to sign up for orientation/practice sessions, please click on the practice session ICON and fill out the appropriate information and use the drop down arrow and select the day/time slot that you wish to show up for.

2. Where can I find the CPAT Prep Guide?: Click link for CPAT Prep Guide. CPAT Prep Guide

3. Are CPAT Orientations/Practices Mandatory?: No. CPAT orientations are optional. However, if you have never participated in a CPAT testing process, it is strongly encouraged to attend at least one of the orientation sessions offered. Please visit the Fire Department CPAT section for additional information

4. Are CPAT time trials mandatory?: No. CPAT time trials are optional. However, if a participant successfully passes a time trial, then he/she has successfully passed the CPAT test and will be given a CPAT Certificate of Completion.

5. Do participants receive a CPAT Certificate of Completion?: Yes. CPAT participants who successfully pass a time trial or CPAT test will receive a CPAT Certificate of Completion for their records.

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Main

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1. How do I contact a City Department?: You may call 918-259-2400. The receptionist can direct you to any department you would like to speak with. Or you may view a list of numbers in the Services Directory .

2. How do I contact a City Councilor?: City Councilors information is available under the Government tab.

3. How do I file a Freedom of Information request?: Freedom of Information requests may be obtained from the City Legal Department at 918-259-8422.

4. How do I request an Open Records Request?: Click link to access form.
Open Records Request

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Parks

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1. How can I reserve a shelter at a park?: Shelter rentals can only be made for Central Park, Nienhuis Park and Country Aire Park ; either by calling 918-259-8437, 918-259-6550, 918-259-7000 x7440 or online. All other shelters are on a first come, first serve basis.

2. What are Nienhuis Pool hours?: Monday, Tuesday, Thursday, Friday and Saturday 11:00 am to 7:00 pm
Sunday 1:00-6:00 pm
Closed Wednesdays
918-357-3483 (357-DIVE)

3. What are Family Aquatic Center on Main Street pool hours?: Tuesday-Friday 1:00-6:00 pm
Saturday 11:00 am to 7:00 pm
Sunday 1:00-6:00 pm
Closed Monday
918-259-8695

4. What are the hours for the Country Aire Pool?: Monday, Wednesday, Thursday, Friday and Saturday - 11:00am-7:00pm
Sunday 1:00-6:00pm
Tuesday - Closed
918-259-8696

5. What are the Central Park Community Center Hours?: Monday-Friday 7:00 am to 9:00 pm
Saturday 9:00 am to 1:00 pm
Closed Sundays and City Holidays
Open gym hours vary - call the center for more information at 918-259-8437

6. What are the Nienhuis Park Community Center Hours?: Monday-Friday 1:00-9:00 pm
Saturday 1:00-5:00 pm
Closed Sundays and City Holidays
June-August Hours - 11:00 am - 9:00 pm Monday-Friday, Saturday 1:00-5:00pm
Open gym hours vary - call center at 918-259-6550 for more information

7. Can I go fishing in the park ponds?: Yes, as long as you have the required fishing licenses issued by the State of Oklahoma. We strongly suggest to catch and release.

8. Can I reserve the pools for a private party?: Yes, each pool is closed one day a week for maintenance and to accommodate patrons. For private pool parties, please call 918-259-7000 ext 7440 for more information.

9. How do I contact someone with youth sports?: They are each their own 501c3, separate from the City of Broken Arrow Parks Department. Their phone numbers are as follows:
Baseball - 918-455-2292
Basketball - 918-251-1015 ext 240
Cheerleading - 918-251-1015 ext 220
Football - 918-251-1015 ext 240
Girls Softball - 918-251-0868
Soccer - 918-258-5770

10. How do I submit a Special Event Permit application?: Visit our Special Events page for information.

11. How can I tell if my event requires a Special Events Permit?: Our Special Events Resources Guide can help you determine if you need to submit a permit application.

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Police

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1. How do we get to the Police Department?: How do we get to the Police Department?
Our address is 1101 North 6th Street.

2. How do I add information to my Police Report?: You can contact the non-emergency phone number 918-451-8200 and request an officer take a supplemental report.

3. How do I obtain a Collision Report online?: The Broken Arrow Police Department has made completed automobile collision reports available online, for free, to parties that were involved in an accident. Effective June 2018, BAPD is digitizing its crash reports through a partnership with the Carfax Police Crash Assistance Program. The reports are stored electronically in a secure database and available online at www.crashdocs.org.
TRACView

4. How do I file a Freedom of Information Request?: Freedom of Information requests may be obtained from the City Legal Department at 918-259-8422.

5. Where can I get information about my Traffic Citation?: Information regarding the price of a ticket or questions regarding the amount of any fine can be obtained by calling the Municipal Court Clerk’s Office at 918-451-8558.

6. How do I get a copy of a Police Report?: In Person:
BAPD Records Department
1101 N. 6th St.
Broken Arrow, OK
(918) 451-8302
Window Hours: Monday through Friday 10:00 a.m.-2:00 p.m. excluding City Holidays.
By Mail - Send request, Check/Money Order, & Self-Addressed Stamped Envelope: BAPD Records Dept
1101 N. 6th St.
Broken Arrow, OK 74012

7. Can I file a Police Report Online?: At this time, police reports cannot be filed online. You may file a police report by going to the Police Department, located in the Public Safety Complex, 1101 N. 6th Street. In cases that involve an active scene or evidence needs to be collected, an officer should respond to take a report. The number to call is 918-259-8400.

8. How do I get a copy of my driving record?: Driving records are maintained by the Oklahoma Department of Public Safety. To obtain a certified copy of your driving record contact DPS at 918-296-5800. Non-certified copies of your driving record may be obtained at your local tag agent’s office.

9. How can I obtain Neighborhood Crime Statistics?: To obtain neighborhood crime statistics contact our Crime Prevention Specialist, Lisa Ford at 918-451-8213.

10. Can I get a background check on a citizen?: Background checks on citizens can be obtained through the Oklahoma State Bureau of Investigation (OSBI).

11. How can I find out if a Sex Offender lives in my neighborhood?: Sex offenders are required by law to register with the police department in the jurisdiction where they are living. The Police Department publishes this information on its web site. Select Sex Offender icon. Enter your zip code. The sex offenders residing within the selected zip code will be displayed. You can also select zip code map, click on sex offender then click refresh map. Locations will be displayed on the map.

12. How do I find out if I have a warrant?: To find out if you have a warrant through the City of Broken Arrow contact the Municipal Court Clerk’s Officer at 918-451-8558.

13. How do I find out if someone has been arrested?: You can call the Broken Arrow City Jail at 918-451-8352. For Tulsa County charges contact the David Moss Correctional Center at 918-596-9222 Ext. 2 then Ext. 1. For arrests in Wagoner County, contact the Wagoner County Jail at 918-485-3124.

14. Do I get a Protective Order where I live or where the other party lives?: You can apply for a Protective Order in either the County where you live or the County where the other party resides. The Protective Order is valid and enforceable nationwide.

15. How do I get a Protection Order?

Tulsa County
To obtain an emergency protective order, you can go to the Family Safety Center at 3010 S. Harvard Ave in Tulsa Monday thru Friday. You must arrive there before 12 p,m. There are DVIS (Domestic Violence Intervention Services) personnel onsite to assist you with the filing of the paperwork. You may also go to the Tulsa County Courthouse at 500 S. Denver, First Floor in Tulsa. You must arrive there between 9 a.m. and 10 a.m. for the 11 a.m. docket or between 1 p.m. and 2 p.m. for the 3 p.m. docket.

Wagoner County
To obtain an emergency protective order, you must go to the Wagoner County Courthouse at 307 E. Cherokee St in Wagoner. You may go Monday-Friday anytime between 8 a.m. and 4 p.m.

If an emergency protective order is granted, the Judge will schedule a hearing date approximately ten days from the date the order was issued. The order will not be valid until the other party has been served with the emergency protective order. You should carry a copy of the order with you at all times.

16. Can you help me get my property back from my old roommate, husband, or wife?: This is considered a civil matter between you and your roommate, husband, or wife. The police department cannot get involved in these matters. All civil matters are handled through the District Court. If you fear for your safety while you retrieve some of your property you can call our non-emergency number, 918-451-8200, and request an officer to keep the peace.

17. Is there a noise ordinance?: Yes. Noise coming from a vehicle, residence or business should not be heard from a distance of 50 feet between the hours of 10 p.m. and 7 a.m. Sunday through Thursday and the hours of 11 p.m. and 7 a.m. Friday and Saturday.
Additional information on disturbing the peace can be found on the Municode site; go to Municipal Ordinance Chapter 16 Section 16-12.

18. What can I do about my neighbor’s barking dog?: Contact the Animal Shelter at 918-259-8311 during business hours 9:00am-4:00pm Monday-Saturday. It is helpful to keep a log with the dates and times the dog has been barking to provide to the Animal Control Officer. After hours, contact the Broken Arrow Police Communications Center at 918-451-8200 to report the barking dog. Animal Control officers are on duty Thursday-Monday 8:00am-9:00pm and Tuesday and Wednesday 8:00am-6:00pm.

19. Does the City of Broken Arrow have any Curfew Laws?: Yes. The curfew for individuals under 18 years of age is between 11 p.m.-6 a.m. on Sunday through Thursday, and between the hours of Midnight and 6 a.m. Friday and Saturday.
Additional information on the curfew law can be found on the Municode site; go to Municipal Ordinance Chapter 16 Section 16-21.

20. How can I file a complaint against a Police Officer?: To file a complaint against a Police Officer you may contact the Police Shift Supervisor at 918-451-8301 who can help you with the complaint process. You may also contact the Internal Affairs Division at 918-451-8399 between the hours of 8 a.m. and 4 p.m. Monday—Friday.

21. Can the Police Department tell me if something I have purchased is stolen?: If you have the serial number of the purchased item you can contact the Criminal Investigation Division at 918-451-8405 from 8 a.m.-4 p.m., Monday—Friday.

22. When and where do I go to get fingerprinted?: The Broken Arrow Municipal Jail no longer provides fingerprinting for the general public.

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Trash Service

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1. I'm a new resident. How do I set up trash service?: New customers must complete an application and submit it to the Utility Customer Service office. The form may be downloaded here. The application may be mailed, emailed, faxed or submitted in person. The Utility Customer Service office is located at 116 E. Dallas Street. The phone number is 918-259-8409.

2. What time do I need to set out my trash on pickup day?: Everything that is to be picked up must be set at the curb by 7:00 a.m. on the regular pickup day. Don’t rely on routes being run at the same time every day.

The exact time of pickup on each day depends on the volume of trash placed out and the number of people picking up trash that day.

Sanitation employees begin work at 7:00 a.m. each day and work until all routes are completed. In the summertime, this may be as late as or later than 9:00 p.m. If routes cannot be completed, crews will begin where they left off the next morning.

3. Is a bag required for waste disposal and pickup?: All household waste must be in plastic refuse bags with a capacity of 30 gallons or less and tied shut, even if it is in a trash can. Place refuse at curb and do not block trash with vehicle. If the waste is not in plastic refuse bags, sanitation personnel are not required to pick it up. Plastic grocery sacks are not considered refuse bags. Help keep our Sanitation workers safe-please do not place glass or sharp objects in a bag where workers can be injured when handling your bag.

4. Where do I redeem my trash bag vouchers?: Broken Arrow refuse customers receive vouchers that can be redeemed for trash bags at participating retailers. Vouchers are mailed out twice a year, with each mailing containing four vouchers good for a total of 100 bags. See the current list of participating merchants here.

5. Why do I need to schedule a bulky waste pickup for large items that were picked up in the past?: On December 1, 2016, Sanitation crews began transporting solid waste collected to the Covanta Tulsa Renewable Energy Facility instead of the landfill. Some items appropriate for disposal at the landfill are not accepted by the Covanta burn plant. Our Sanitation crews WILL pick up the larger items, however, you will need to call and arrange a bulky waste pickup. Bulky waste pickups may be scheduled by calling the Action Center at 918-258-3587 or making a request online at ActionCenterBA.com.

6. What items require a bulky waste pickup?

Roofing, materials and/or wood from remodeling, privacy or other fencing

Bags of dirt, rocks or concrete

Large items such as: mattresses and/or box spring sets, hot water heaters, disassembled swing sets, furniture items, major appliances, carpet rolls, lawn mowers, lawn and yard equipment

Refrigerators, freezers, air conditioners (with proper documentation)

Large piles of yard waste or brush that is not or cannot be bundled

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Zoning and Building

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1. Why does the City of Broken Arrow have a Building Code?

Buildings and structures are where people live, work and play. They must meet certain guidelines for construction. The City of Broken Arrow has adopted the International Building Code (I-series) to safeguard the lives of people. Without the code, people would build a structure whichever way they wanted. The result could easily be disastrous. Examples of poor construction would be building a house without proper foundation, incorrect electrical, plumbing or mechanical installation, or lack of smoke and fire alarms.

Additionally, without proper safeguards, structures would be built over building lines, over utility easements and into the rights-of-way. What would happen if your house was built over the sanitary sewer main and the main needed repair? What would happen if your pool was built over the sanitary or storm sewer, and your contractor punched a hole in the line? Or, what if you were installing a foundation or pool over a gas line or buried electrical lines and the equipment damaged the lines? The results of doing so could be disastrous and cost people their lives.

The building code ensures compliance with life-safety requirements and basic construction standards, which in turn safeguards the lives of people.

2. Why does the City of Broken Arrow have a Zoning Code?

The zoning code is a local law prescribing how and for what purpose each parcel of land in a community may be used. Its purpose is to maintain conformity and segregation of the various land uses. For example, industrial use is not compatible with residential use because of the inherent and obvious dangers associated with industrial activities. Many times, industrial uses include manufacturing with chemicals and materials that would endanger the inhabitants of residentially zoned property. Likewise, a salvage yard full of dismantled vehicles is not compatible with residential living.

Because of the obvious differences in the various land uses, the City of Broken Arrow has adopted a comprehensive plan and zoning code to protect and safeguard the community. When someone violates the zoning code (for example, a patio cover built over a designated building line setback), the City Neighborhood Improvement Section (formerly Code Enforcement) will respond to complaints and work to bring the offending property into compliance with the code.

Typical actions by the City include investigating and confirming the violations, researching ownership information, providing official notification to the property owner and/or occupant of the violations, and issuing criminal citations for non-compliance.

3. Building Permits: All buildings erected within the city limits must be permitted. Buildings may not be placed over utility easements, in rights-of-ways or over the building line. This includes storage sheds, decks, pools, arbors, room additions, enclosing patios, tents, etc. Permit applications may be obtained by visiting Development Services on the north end of City Hall, or by visiting the website at www.brokenarrowok.gov.

4. Signs, Banners and Advertisement Displays: All signs, banners and advertisement displays (except certain political, free speech and real estate) require a permit. All signs have size requirements, which are listed in the Zoning Ordinance. Signs and banners may not be placed in the City rights-of-way, on city signs or on telephone/utility poles. Additionally, advertising signs must be placed upon the property where the business is located. This means any sign placed anywhere other than the business location is considered off-premise advertising, which is not permitted within the City of Broken Arrow.

5. Yard Parking: Passenger vehicle parking in front of the building line must be on an all-weather type surface like concrete or asphalt. Vehicles may not be parked on the grass. Recreational vehicles such an RV trailer, motorhome, boat on trailer and utility type trailers must be parked inside a structure like a garage, or parked behind the front building line on an all-weather type surface. Passenger vehicles may not be parked behind the front building line unless, through the permit application approval process, the garage is detached and is well behind the front building line with the driveway leading to the garage [this typically occurs only in the downtown core of Broken Arrow]. Additionally, the parking or storing of commercial vehicles over one and one-half ton (1 ½) within a residential district is prohibited by the zoning code.