News

Posted on: September 6, 2016

Broken Arrow Named 9th Most Customer-Friendly City in U.S.

diners eating al fresco

Broken Arrow has been named one of the most customer-friendly towns in America according to Yelp, the company that connects consumers with great local businesses. As part of their the inaugural Bizzie Awards, Yelp is celebrating the most customer-friendly small businesses and communities in the U.S.

“Broken Arrow has long had a reputation for being a friendly place to shop, eat and do business,” said Mayor Craig Thurmond. “I’m glad to see that our business owners are getting the national recognition they deserve, and I know they will continue providing the outstanding services that make BA such a great place be.”

To determine the 2016 Bizzie Award winners and Cities of Distinction, Yelp assessed businesses of all types and measured them based on their proactive approach to customer engagement online with Yelp. Using this data, Yelp highlighted the cities with the highest concentration of businesses that meet the same criteria in providing outstanding customer service.

Following are the top 10 U.S. cities where local businesses go above and beyond to serve their customers online and off:

1. Sandy Springs, GA
2. Fargo, ND3. Scottsdale, AZ
4. Overland Park, KS5. Centennial, CO
6. Naperville, IL7. Irvine, CA
8. Stamford, CT9. Broken Arrow, OK
10. Huntsville, AL

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