Posted on: April 20, 2016

Utilities Department Installing Automated Meter Readers

utilities employee

The City of Broken Arrow is improving its water meter program by installing Automated Meter Readers (AMR), starting with the east side of Broken Arrow. Installation has been underway since March 2016.

The AMR system will result in greater accuracy of meter reads, establish efficiency in the collection of water use data, and help control staffing and operational costs. Many communities in the area, such as Owasso, Sand Springs, and Tulsa are already using AMR systems. In Broken Arrow, about 9,000 meters initially will be converted to radio read meters, with plans to replace more in the future.


  • Obtain accurate readings
  • Reduce reading and recording errors
  • Eliminate the need for estimated consumption during inclement weather
  • Minimize the need for personnel to go on the property
  • Detect leaks or backflows occurring in the plumbing system


Water customers do not have to be present at their homes while crews replace the existing meters. Customers will see very little impact on service during the switch. Customers who are home will be notified prior to the installation.

The laptop and antenna installed in a utility truck collects the water use meter readings as the truck rolls along each street. The data collection is a fraction of the time it usually takes to get the readings done manually.

The City of Broken Arrow received a $2 million loan from the Oklahoma Water Resources Board to fund Phase I of the Automated Meter Reading Project. All installation is being performed by Utilities Department employees.

Citizens with any questions about the project may contact Derriel Bynum, Metering Supervisor, at 918-259-7000, Ext. 7330.

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