Neighborhood Engagement

Neighborhood Engagement Officers respond to complaints concerning alleged violations of the municipal code, including the nuisance, zoning and property maintenance codes. 

To file a complaint concerning municipal code violations, please call the Action Center at 918-258-3587 or visit Be prepared to provide the address of the violating property, your name, address and phone number, along with the violations you wish to report.

  1. Problems? Concerns?

    Call the Action Center


    Apple iOS App
    Android App

    I just reported my neighbor's overgrown yard. What happens next?

    Download timeline.

Need Assistance?

Broken Arrow Helping Hands is designed to assist citizens with maintaining properties that have existing Broken Arrow municipal code violations.

Organized by Keep Broken Arrow Beautiful, the volunteer program establishes partnerships with local businesses, churches, non-profits and individuals to provide volunteer assistance to those citizens who, due to circumstances beyond their control, cannot accomplish basic property maintenance activities. This program helps needy individuals who would benefit from temporary assistance.

Specific criteria must apply to be considered for assistance, and information is included with all initial code letters.

Applicants must demonstrate one of the following to qualify:

  1. Physical limitation or medical hardship
  2. Financial hardship
  3. Active military spouse (deployed or TDY, with proof of deployment)
  4. Family hardships (such as death in the family or illness)

Information and application packet (includes volunteer application) (PDF).

(Volunteers must sign a waiver with the City, pass a background check and may be interviewed by the City prior to participation.)